U Go GrlZ gives you opportunity to buy shipping at a reduced price here.
Please let me know if you want to return a product not more than two weeks after receiving it - and customized products can not be returned.
If your product has been damaged xxxx
Read more about our return policy HERE
Please choose the correct type.
If you regret your purchase (Withdrawal)
U Go GrlZ I/S offers a 14 days full refund on goods purchased on the website unless otherwise agreed or stated in your order.
The 14 day period starts on the day the order is delivered.
Any return costs you incur yourself.
The request for cancellation must be notified to us no later than 14 after the delivery, and be with us no later than 14 days after we are informed of your use of the right of cancellation/withdrawal.
NOTE!! Customized or personalized products can not be refunded.
If you wish to make use of your right to withdraw the purchase, you must send us an e-mail on firstname.lastname@example.org. In your message, clearly make us aware, that you want to use your right of withdrawal.
Condition of the item you have returned
You are responsible for the condition of the product, and of the decreased value of the goods caused by handling it other than what is necessary to determine the nature, characteristics and function of the goods.
This means, that you have to try the item in the same way as if you were shopping in a physical store.
If the item is tested/used in addition to what is described above, it is considered used and of decreased value. This means, that when the purchase is cancelled, you will receive a minor portion or none of the purchase amount refunded. It is up to U Go GrlZ I/S to evaluate the item's condition.